Privacy Policy

This policy describes how Luxern Home handles personal information in line with the Australian Privacy Principles.

What we collect

Contact details you provide (name, email, phone, delivery address)
Order and enquiry history
Newsletter preferences
Basic analytics about how our website is used

How we use it

Respond to quotes, orders, and showroom bookings
Process deliveries and after-sales support
Send marketing only where you have opted in
Improve our website and customer experience

Sharing

We may share information with delivery partners, payment providers, and IT services that help us operate — only as needed to fulfil your request. We do not sell your personal information.

Access & contact

To access, correct, or delete your information, email admin@luxernhome.com.au.